According
to Infinitive, a digital
consulting firm in Virginia, the debate about online consumer privacy and “Do
Not Track” will be a hot topic in
2013.[i] What
is meant by Do Not Track? Who is in favor of it? Who is against it? This blog
post will answer these questions and explore the issue in more detail.
What does “Do
Not Track” mean?
Do
Not Track (DNT) is “a privacy preference that users can set in their web
browsers.”[ii] There
is still some disagreement about what enabling DNT really means. Some say it refers to users indicating they would not
“like to see ads tailored to them by companies that track their online browsing
histories,” while others say it refers to users not wanting “their online
activities tracked, recorded, analyzed and stored for marketing purposes.”[iii]
A Brief History
of the Debate
The
DNT debate began in 2010 when the Federal Trade
Commission
issued a report on consumers’
online privacy. Since then, lawmakers have proposed several online privacy
bills
in Congress. The DNT debate really heated up when Microsoft decided to make DNT
the default option on Internet Explorer 10 last year. Other browsers, on the other
hand, such as Safari, Firefox, and Chrome, offer the feature, but users must
enable it. It is important to note that even if consumers decide to enable the
DNT feature, not all companies will respect that choice. In fact, some companies
have said they will “ignore Microsoft’s DNT signal on the ground that it
represents Microsoft’s choice for the browser rather than the affirmative
choice of the user.”[iv] Last year, Twitter made
headlines
when the social site announced it would no longer collect data on users who
wish not to be tracked.
Those in Favor
of DNT
Privacy
advocates, lawmakers, the FTC, and the White House are among those who favor
DNT. According to supporters, “the problem with
third-party data collectors is that you never really know who they are or what
info of yours they have (or even how much) and so [DNT] would theoretically
permit internet users to increase the amount of control they have when it comes
to sharing their information…by allowing internet users to tell these
companies, ‘Hey you, get offa my cloud.’”[v]
Those Against
DNT
The
advertising industry is one of the biggest opponents of DNT. “Advertising
companies would not be allowed to tailor ads for Do Not Track users with
information they gather by following them across multiple sites,”[vi]
and, as a result, their revenue would most likely decrease. Smaller advertisers
are especially concerned, maintaining that DNT will not have a huge effect on
large companies such as Google and Yahoo. “Even with Do Not Track turned on,”
smaller advertisers say, “those giants will still be able to track users’
behavior on their own sites – just not across the rest of the web.”[vii]
Some industry associations have created plans, such as the Direct Marketing
Association’s Data Driven Marketing
Institute,
to educate the public, including consumers and Congress, on how data collection
is beneficial to our economy.
Some
opponents say that some free-content websites may suffer, too. After all, “consumer
data,” according to marketers, “is the fuel that powers the Internet, driving
ads that support free content and e-mail services, search engines and social
networks.”[viii]
So, if too many people were to enable the DNT feature, then free-content websites
that rely on ad revenues to operate may charge subscription fees or be forced
offline.
[i]
“13 Trends Shaping Digital Analytics in 2013.” December 27, 2012. Eye on Analytics. Available online: http://analytics.infinitive.com/2012/12/27/13-trends-shaping-digital-analytics-in-2013/
[ii]
“Twitter Supports ‘Do Not Track’.” Twitter
Help Center. https://support.twitter.com/articles/20169453-twitter-supports-do-not-track
[iii]
Singer, Natasha. September 15, 2012. “When the Privacy Button Is Already
Pressed.” New York Times. Available
online: http://www.nytimes.com/2012/09/16/technology/in-microsofts-new-browser-the-privacy-light-is-already-on.html?pagewanted=all
[iv]
Edwards, Jim. October 10, 2012. “How Microsoft’s Do Not Track Plan Will
Guarantee that All Users Are Tracked.” Business
Insider. http://www.businessinsider.com/microsofts-do-not-track-plan-for-ie10-2012-10
[v]
Bowling, Drew. July 5, 2012. “Does Anyone Actually Agree on What Do Not Track
Means?” WebProNews. Available online:
http://www.webpronews.com/does-anyone-actually-agree-on-what-do-not-track-means-2012-07
[vi]
Cohn, Julie. October 8, 2012. “How ‘Do Not Track’ May Hurt Businesses.” Entrepreneur. Available online: http://www.entrepreneur.com/article/224611#
[vii]
Goldman, David. November 30, 2012. “Do Not Track is dying.” CNN Money. Available online: http://money.cnn.com/2012/11/30/technology/do-not-track/index.html
[viii]
Singer, Natasha. September 15, 2012. “When the Privacy Button Is Already
Pressed.” New York Times. Available
online: http://www.nytimes.com/2012/09/16/technology/in-microsofts-new-browser-the-privacy-light-is-already-on.html?pagewanted=all
Very interesting article and very informative! It will definitely be interesting to see what happens with this issue and how it will effect advertising, social media, and ppc.
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